Discover Setka Workflow — the single source of truth for all your content.

Ticket: the best way to set a task

Ticket is a dedicated card for any content piece being worked on. It is a powerful editorial tool that allows you to see progress without scheduling a status meeting. Responsibilities and action items are clear to all team members.

Task
Define the scope of work, assign tasks to your team members or freelancers and set budgets.

Deadline
Ensure all tasks are delivered on time by setting deadlines for each stage of content production. Any missed deadlines will be immediately displayed in your ticket.

Teamwork
Get all the team on the same page. No need to contact a writer, designer, photographer or SMM specialist separately.

Level of difficulty
Choose from 3 difficulty levels to measure the efficiency of each team member and allocate the budget correctly.

Expenses
Plan your fees and associated costs beforehand: freelance fees, tickets, rent, taxi, etc. Cost control allows you to evaluate the total cost for each published post.

Comments
Never miss important feedback or waste time going through team discussions in various messengers again.

Result
Track the performance of each post in one place. Every ticket for a published piece pulls in the data on the number of views and comments received.

Changelog
All the historical changes inside your task are tracked.

Dashboard: plan your content daily, weekly or monthly

Dashboard is a task manager with a calendar view to manage all editorial tasks. See the whole editorial plan in one place and efficiently evaluate team productivity and every post’s performance.

Plan ahead
Ensure team efficiency by planning ahead. No more missed deadlines and scrambling to publish content last minute.

Monitor your tasks
Sort by team members, task stages and categories to efficiently evaluate team productivity.

Post performance
Once the post is published, statistics in the ticket indicate which posts are more popular than others.

Tags: color-coded task stages

Color tags indicate the stages of content being created and any editorial changes.

Synchronize work of the editorial team
No need to manually monitor material at different stages. Tags show whose task is completed and whose is in progress.

Color-code work stages
Choose from existing or create personalized tags.

Use multiple  tag types
Set not only task stages, but also special requirements. E.g., use “Special Tags” to add notes such as “Budget Agreement Needed” or “Not Accepted”.

“We tag our articles in two different ways. The importance of adding such notes to content plans constantly urges editors to analyze who is reading this material and from what sources they get to the website. Thanks to this, we’ve managed to minimize the number of random articles, which are not useful for our projects.”

Editorial House

Budget: all figures unscrambled

Get a complete overview of all your expenses, salaries and other fees over any period of time.  Track and ensure your money is being spent efficiently.

Plan ahead
Set a fixed monthly budget and know immediately if you are overspending.

Control your costs
Use tickets to list and track every cost item.

Evaluate material, categories and staff efficiency
Budget tool provides you with simple financial analysis on types of content and on the best performing authors.

Expenses widget contains “$1 views” coefficient, so you can count the number of views gained per $1 spent (or any currency).

Team: conveniently manage your most valuable resource

People and teams are the most valuable resources of the editorial office. Organize a staff database to manage full-time specialists, freelancers and experts.

ESTABLISH YOUR EDITORIAL TEAM EVEN IF IT IS REMOTE
Create one or several teams and assign individual rights for every team member.

Expand your team
Store the contacts of freelance writers, translators, editors, photographers, illustrators and other specialists here.

Share your task in one click
Freelancers collaborating within the task will receive email notification directly from the ticket.

Website integration: Setka Workflow + CMS for convenient work

Set Setka Workflow integration with your website for a two-way data exchange. The post synchronizes with the ticket and transmits data about publication date and time.

API-friendly
If your current CMS allows integration you can integrate Setka Workflow without a problem.

RSS-friendly
If you have a blog on Medium, Tumblr, Habrahabr or other platform.

Also integrates with Google Analytics, Onthe.io and other services for analysis; Amplifr (a social network posting service), Slack and YouTube

Ideas: have a range of ideas to choose from

Ideas represent a list of topics for future articles or inspiration.

Build creative democracy
Any team member can add their ideas and vote for their favorites. Create topic ratings and put the best ones into production. Track the most active and successful writers.

Convert ideas to the real tasks
Any task card with good ideas can be easily turned into a ticket, which becomes a working task in your content plan.

How Setka Workflow makes content teams more efficient

“There are a considerable amount of people working with us, and we use various communication channels such as social networks, mails and push-notifications, website and apps and commercial marketing.  We have to not only support these channels, but also shuffle ideas between different markets. This feature is rarely provided by any other services, but is by Setka Workflow”.

“Our working process has become more stable, as we can track what is being done and what is to be published at any time period. <…> Setka Workflow contributes to our on-task concentration”.

“In the first place, we see Setka Workflow as a planning tool for our content, which helps to distribute the resources of designers and photo editors appropriately. To avoid the bottleneck, we can clearly see the current task status and tasks of high priority accordingly. Setka is a perfect assistant here, as all the actions are tracked, which allows us to be more productive”.

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